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The Yale Center for Clinical Investigation (YCCI) provides comprehensive data management services, including consultations, REDCap project development, and ongoing data cleaning and support.
To submit a request: YCCI Service Request Form, select ‘Protocol Design and Development Stage’ and ‘Data Management Service.’
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The Yale Center for Analytic Sciences (YCAS) offers expert data management support, including project design consultation, database and survey development, form and report design, troubleshooting, data migration, and analytic/statistical services.
To submit a request: YCAS Intake Survey and select ‘Data Management’.
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The Yale Pepper Center Operations Core provides REDCap data management support, prioritizing aging-related research, including project design and build services.
To submit a request: Email poa@yale.edu with information about the project, scope of work, budget and timeline.
Basic Services
With each REDCap study profile, you are eligible to receive up to 2-hours of consultation and administrative services. Services are tracked through an internal ticketing system which helps us to manage and distribute resources.
Fee-for-Service
The following additional support is available on a fee-for-service basis:
Specialized software, known as External Modules (EMs), can work within the REDCap environment to extend its functionality. The Yale Study Support Suite (YES3) is an example of EMs built at Yale to expand REDCap’s capabilities for researchers. The REDCap Consortium also maintains a library of External Modules that institutions, like ours, can install and use.
To consult with a software developer to build a custom External Module, you can contact Yale Biomedical Informatics & Computing (YBIC)
If you experience accidental data loss and need recovery assistance, we maintain a comprehensive archive of database snapshots. Recovery is fastest when the issue is reported within 24 hours. Requests made after that window may take longer or be unrecoverable, depending on how much time has passed, the complexity of the project, and the type of data involved.
If something catastrophic happens to your project, please contact us as soon as possible so we can provide a recovery plan and, if necessary, provide a cost-estimate.