How user access works
You need a Yale NetID or a YNHH User ID to use the YNHH REDCap servers. Duplicate user accounts aren’t permitted: if you have both, use the ID from your employer.
| Server | ID you can log in with |
|---|---|
| REDCap Connect | Yale NetID or YNHH User ID |
| REDCap Part 11 | Yale NetID only |
Getting into a project takes two things: an account on the server, and access to the project itself. Only study staff with the right privileges can add users to a project and assign their rights. REDCap administrators can’t add users to your project.
REDCap Connect
Step 1: Log in. Log in to REDCap Connect with your Yale NetID or YNHH User ID. That creates your account. You no longer need to submit an account request.
Step 2: Get added to the project. Once you’ve logged in, someone on your study team can add you on the project’s User Rights page.
REDCap Part 11
Step 1: Complete the training. Start the REDCap Part 11 training. It sends you on to the training for your role.
Step 2: Request access. Use the Part 11 Access form in ServiceNow. Training and approval are required before you get access.
Step 3: Get added to the project. Once your access is approved, log in to REDCap Part 11. Someone on your study team can then add you on the project’s User Rights page.
Reactivating your account
If your account on a YNHH server has been suspended, ask us to reactivate it with the REDCap Support form. No Yale NetID? Use the External Support survey.
